Shipping policy
At Stunmedusa, we aim to deliver your order promptly and securely. This Shipping Policy outlines our shipping methods, timelines, and fees.
Processing Time
Orders are processed within 1-3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Rates & Delivery Times
| Shipping Method | Estimated Delivery | Fee |
|---|---|---|
| Standard Shipping | 7-15 business days | Calculated at checkout |
| Express Shipping | 3-7 business days | Calculated at checkout |
Shipping fees and delivery times may vary depending on the destination country and the shipping method selected. Please note that delivery times are estimates and can be affected by customs clearance, holidays, and unforeseen carrier delays.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package on the relevant carrier website.
Customs & Duties
Any applicable customs duties, taxes, or import fees levied by the destination country are the sole responsibility of the customer. We are not responsible for delays caused by customs processing.
Delivery Address
Please ensure that your shipping address is complete and correct at the time of checkout. Stunmedusa cannot be held responsible for delays or lost deliveries caused by incorrect or incomplete addresses provided by the customer.
Contact Us
If you have any questions regarding shipping, please contact our support team at stunmedusa@outlook.com.